Last Changed / Modified / Revised / Updated On: 27-09-2024 | 03:30 IST.

1. Terminology:

1.1 Term “Services” Refers To, All The Paid Services Provided By Us Via, Any Platform Including Our Website Including, The Amount Of Time Invested By Us In Creating, Curating And, Effectively And Efficiently Managing Any Tour Package Including Services.

1.2 Term “International Tour Package” Refers To, Any Tour Package (Excluding India Tour Packages) Offered And Sold By Us.

1.3 Term “Unfortunate Event” Refers To, Any Event Such As Attack By Any Anti-Human Element, Cyclone, Earthquake, Flood, Strike, Tsunami, Wildfire, To Name A Few Which Isn’t And, Can’t Be Controlled By Us.

2. General:

2.1 This Terms Of Service Is A Supplement To Our Cookie Policy.

2.2 This Terms Of Service Is A Binding Legal Agreement Between You And Us That Govern, Your Rights To Access Any Content / Tour Package Including Services Offered And Sold By Us Via, Any Platform Including Our Website.

3. Booking:

3.1 We’re An Agency Which Plan And Manages, Tours To Explore The Unexplored By Providing, Vegetarian Guided Tour Packages Including Travel Related Information And Services Including, Accommodations, Food And, Transportation.

3.2 By Booking Any Tour Package Including Services From Us You Hereby Understand And Agree, That The Contract Is Between You And The End Service Provider.

3.3 Before Booking Any International Tour Package Including Services From Us Do Ensure, That Your Passport Is Valid.

Here Are Few Tips With Respect To Your Passport:

– Passport Must Have A Barcode.

– Passport Should Not Be Tampered.

– Handwritten Passport Will Not Be Considered Valid.

– Validity Of Passport Should Be At Least Six Months From The Date Of Departure.

– Name On Passport Should Match With The Name Mentioned On, The Documents Submitted For, Visa Approval And Approved Visa.

3.4 To Book And Participate In, Any Adventurous Tour Package Including Services Offered And Sold By Us Do Ensure, That You Are Physically Fit.

3.5 Before Booking Any Motorcycle Tour Package Including Services From Us Do Ensure, That Your Driving License Including Your International Driving License Is Valid.

3.6 Children Below The Age Of, 18 Years Should Be Accompanied By Their Parents For Any Tour Package Including Services Booked By You From Us.

3.7 Any Of Your Booking Will Be Confirmed Only After Full Payment Confirmations Are Received By Us From Our Financial Service Providers For, The Tour Package Including Services Booked By You From Us Complying With, The Clauses Mentioned In This Terms Of Service.

3.8 We Don’t Have Any Verification Process In Place To Verify, The Financial Details Submitted By You To Book, Any Tour Package Including Services From Us. Thus, We Request You To Take Prior Consent Before Submitting, Any Financial Detail Of Any Financial Asset Of Which You Aren’t The Owner.

3.9 Visit To Any Place Which Is, Under Strict Supervision Will Be Subject To Approval Required To Visit Any Such Place.

3.10 For Any Grievance / Information / Query Related To Our Booking Policy Kindly Send Us, An Email At bookingenquiry@texplorers.in.

4. Pricing:

4.1 We Retain Rights To Finalize, The Price Of Any Tour Package Including Services Offered By Us.

4.2 We Retain Rights To Change, The Price Of Any Unsold Tour Package Including Services Offered By Us.

4.3 We Retain Rights To Change, The Price Of Any Tour Package Including Services Booked By You From Us Till, The Time Full Payment Confirmations Aren’t Received By Us.

4.4 Final Price Which Is Communicated To You For, Any Tour Package Including Services Offered By Us Is, For Per Person On Double Occupancy Basis.

4.5 Final Price Which Is Communicated To You For, Any Tour Package Including Services Offered By Us Includes, All The Charges And Fees For All The Services And Things Mentioned In, The List Of Inclusions Of Any Tour Package Including Services.

4.6 Final Price Which Is Communicated To You For, Any Tour Package Including Services Offered By Us Doesn’t Include, Any Charge And Fee For Any Service And Thing Mentioned In, The List Of Exclusions Of Any Tour Package Including Services.

4.7 Final Price Which Is Communicated To You For, Any Tour Package Including Services Offered By Us Doesn’t Include Taxes Which Will Be Levied Later As Per, The Taxation Rules Of The Concerned Country.

4.8 Final Price Which Is Communicated To You For, Any International Tour Package Including Services Offered By Us Is Priced On An Estimated Rate Of Exchange.

4.9 Final Price Which Is Communicated To You For, Any Bhutan Tour Package Including Services Offered By Us Doesn’t Include, Sustainable Development Fee (As Applicable Then).

4.10 Final Price Which Is Communicated To You For, Any Tour Package Including Services Offered By Us Doesn’t Include, Currency Exchange Fee (As Applicable Then).

4.11 We Retain Rights To Increase, The Price Of Any Tour Package Including Services Because Of, Increase In Any Charge / Fee / Price Which Are, Directly / Indirectly Connected With, The Price Of Any Tour Package Including Services Offered And Sold By Us.

Here Are Few Reasons Which Might Lead To, Increase In The Price Of Any Tour Package Including Services:

– Increase In The Price Of Fuel.

– Increase In The Value Of The Currency.

– Increase In The Price Of Any Power Source.

4.12 At Any Time We May, Reduce The Price Of Any Tour Package Including Services.

4.13 Revised Price Will Be, Applicable To All The Unsold Tour Packages Including Services And For Which Full Payment Confirmations Are Not Received By Us.

4.14 For Any Grievance / Information / Query Related To Our Pricing Policy Kindly Send Us, An Email At bookingenquiry@texplorers.in.

5. Reschedule:

5.1 If, Because Of Any Reason You Want To Reschedule Any Tour Package Including Services Booked By You (Excluding Tour Package Including Services Having Fixed Departure Date) You Can, Do So By Sending Us An Email Along With, The Details Of Your New Departure Date At reschedule@texplorers.in.

5.2 Any Request To Reschedule Any Tour Package Including Services Booked By You From Us Will Be, Considered Only If Submitted 30 Days Prior The Tour Departure Date As Mentioned On, The Invoice Received By You From Us.

5.3 Price Of The Tour Package Including Services Booked By You From Us May, Change On Rescheduling Complying With, The Clauses Mentioned In This Terms Of Service.

6. Safety:

6.1 It’s Our Responsibility To Ensure Your Safety.

6.2 To Ensure Your Safety We Follow Strict Safety Protocols While Creating And Curating, Any Travel Related Content Article And While Mapping, Planning And, Managing Any Tour Package Including Services Offered And Booked By You From Us.

6.3 We May Change The Date Of Departure Of Any Tour Due To, Any Unfortunate Event Which Isn’t And Can’t Be Controlled By Us.

6.4 We May Change Any Travel Route Of Any Tour Due To, Any Unfortunate Event Which Isn’t And Can’t Be Controlled By Us.

6.5 We May Change The Date Of Conclusion Of Any Tour Due To, Any Unfortunate Event Which Isn’t And Can’t Be Controlled By Us.

6.6 For Any Grievance / Information / Query Related To, Our Safety Policy Kindly Send Us An Email At help@texplorers.in.

7. Cancellation And Refund:

7.1 At Anytime You Can, Cancel Any Tour Package Including Services Booked By You From Us.

7.2 To Cancel Any Tour Package Including Services Booked By You From Us Kindly Submit Us, Your Request Along With The Reason For Cancellation By Sending Us, An Email At cancellation@texplorers.in.

7.3 Any Tour Package Including Services Cancellation Request Will Be, Considered Only If Submitted By The Individual Who Had Booked, The Tour Package Including Services From Us.

7.4 For Identity Verification We Might Ask For, Your Government Approved Identity Document Prior Processing, Your Cancellation Request.

7.5 Refund For Any Domestic Tour Package Including Services Cancellation:

7.5.1 75% Of The Booking Amount Will Be Refunded For, Any Cancellation Request Submitted 30 Days Prior, The Tour Departure Date As Mentioned On The Invoice Received By You From Us.

7.5.2 50% Of The Booking Amount Will Be Refunded For, Any Cancellation Request Submitted 30 To 15 Days Prior, The Tour Departure Date As Mentioned On The Invoice Received By You From Us.

7.5.3 25% Of The Booking Amount Will Be Refunded For, Any Cancellation Request Submitted 15 To 4 Days Prior, The Tour Departure Date As Mentioned On The Invoice Received By You From Us.

7.5.4 No Refund Will Be Processed For, Any Cancellation Request Submitted Within 4 Days Prior, The Tour Departure Date As Mentioned On The Invoice Received By You From Us.

7.6 Refund For Any International Tour Package Including Services Cancellation:

7.6.1 75% Of The Booking Amount Will Be Refunded For, Any Cancellation Request Submitted 48 Days Prior, The Tour Departure Date As Mentioned On The Invoice Received By You From Us.

7.6.2 50% Of The Booking Amount Will Be Refunded For, Any Cancellation Request Submitted 48 To 12 Days Prior, The Tour Departure Date As Mentioned On The Invoice Received By You From Us.

7.6.3 25% Of The Booking Amount Will Be Refunded For, Any Cancellation Request Submitted 12 To 8 Days Prior, The Tour Departure Date As Mentioned On The Invoice Received By You From Us.

7.6.4 No Refund Will Be Processed For, Any Cancellation Request Submitted Within 8 Days Prior, The Tour Departure Date As Mentioned On The Invoice Received By You From Us.

7.7 No Refund Will Be Processed In Case Of, No Show.

7.8 Refund Will Be Processed In The Form Of, A Credit Note Which You Can Use To Book, Any Tour Package Including Services From Us / Can Be Processed In Cash Via Our Financial Service Providers Complying With, The Clauses Mentioned In This Terms Of Service (As Applicable Then).

7.9 Refund Will Not Include Currency Exchange Fee (As Applicable Then).

7.10 Because Of, Any Reason We Retain Rights To Cancel Any Tour Package Including Services Booked By You From Us At Any Time Prior To, The Tour Departure Date As Mentioned On The Invoice Received By You From Us.

7.11 We Believe In Zero Cancellation Policy. Thus, We Work To Make Sure That None Of Our Tour Package Including Services Booked By You Are, Canceled By Us Because Of, Any Permit / Any Service Related Issue(s).

7.12 Full Payment Excluding Currency Exchange Fee Will Be Refunded For, Any Tour Package Including Services Canceled By Us Because Of, Any Issue Related To The Inner Line / Protected Area / Restricted Area Permit.

7.13 For Any Grievance / Information / Query Related To, Our Cancellation And Refund Policy Kindly Send Us, An Email At cancellation@texplorers.in.

8. Liability:

8.1 We Will Not Be Liable For, Any Loss Incurred To You If You Access, Our Website And To Any Information Received By Us Via, Any Medium Without Accepting Clauses Mentioned In, Our Cookie Policy, Copyrighting Policy, Disclaimer, Privacy Policy And, Terms Of Service.

8.2 You Will Be Solely Liable For, Any Loss Incurred To You If You Misuse, Any Information Received By Us Via, Any Medium.

8.3 We Claim No Credit For Any Image Featured By Us On, Our Website / Any Social Media Account / On Any Other Platform.

8.4 We Will Not Be Liable For, Any Loss Incurred To You If You Are, Being Denied To Travel Because Of Any Health Related Issue.

8.5 We Will Not Be Liable For, Any Loss Incurred To You If Your Passport Is, Being Declared Ineligible At The Entry Point And Because Of Which You Are, Being Denied To Travel.

8.6 We Will Not Be Liable For, Any Loss Incurred To You Due To, Rejection Of Your Tourist Visa.

8.7 We Will Not Be Liable For Any Loss Incurred To You If Your Tourist Visa Isn’t Extended.

8.8 We Will Not Be Liable If You Are, Being Fined / Denied To Undertake, Any Motorcycle Tour Because Of Any Issue Related To Your Driving License.

8.9 We Will Not Be Liable If You Are, Being Denied To Undertake Any Activity Because Of Any Health Related Issue.

8.10 We Will Not Be Liable Towards, The Unavailability Of Any Product / Service As Listed By Any Third-Party Other Than Those Mentioned In, The List Of Inclusions Of The Tour Package Including Services Offered And Booked By You From Us.

8.11 We Will Not Be Liable With Regards To, The Fitness / Quality Of Any Product / Service Provided By Any Third-Party Other Than Those Mentioned In, The List Of Inclusions Of The Tour Package Including Services Offered And Booked By You From Us.

8.12 We Will Not Be Liable For Any Performance Related Issue Faced By You While Using, Any Product / Service Managed By Any Third-Party Other Than Those Mentioned In, The List Of Inclusions Of The Tour Package Including Services Offered And Booked By You From Us.

8.13 We Will Not Be Liable For Any Content / Product / Service Purchased Directly By You From Any Third-Party.

8.14 You Will Be Solely Liable For, Your Safety On Visiting Any Place Including Any Religious Place / While Indulging In, Any Activity Other Than Those Mentioned In The Tour Itinerary Of The Tour Package Including Services Booked By You From Us.

8.15 We Will Not Be Liable For Any Personal Expense Incurred By You Before / During / After Execution Of, The Tour Package Including Services Offered And Booked By You From Us.

8.16 In Occurrence Of Any Unfortunate Event We Will Not Be Liable For, Any Additional Expense Incurred By You Due To, Change In The Date Of Departure / Any Travel Route / Date Of Conclusion.

8.17 In Occurrence Of Any Unfortunate Event We Will Not Be Liable To Compensate For, Any Damage / Injury / Loss Incurred To You.

8.18 In Occurrence Of Any Unfortunate Event We Will Not Be Liable For, Refund For Any Tour Package Including Services (In Part / In Whole).

8.19 For Any Grievance / Information / Query Related To Our Liabilities Policy Kindly Send Us, An Email At support@texplorers.in.