Last Changed / Modified / Revised / Updated On: 27-09-2024 | 03:30 IST.

1. Terminology:

1.1 Term “Platform” Refers To Our Website. 

1.2 Term “Medium” Refers To, Any Platform Used By Us To Offer And Sell, Our Tour Packages Including Services.

1.3 Term “Financial Service Provider” Refers To, Any Authorized Financial Institution Such As Bank, Mooney Transfer Agent, Payment Gateway Service Provider, To Name A Few Using, Whose Services One Can Honor A Financial Transaction.

1.4 Term “Third-Party” / “Third-Parties” Refers To, Independent Service Provider Or Independent Service Providers Who Is / Are, Not Directly Controlled By Us.

1.5 Term “Data” Refers To, Any Information Which Can Be Collected And Analyzed For Taking, Relevant Decision.

1.6 Term “Personal Information” Refers To, Any Information Related To Any Identifiable Person Such As, Your Address, Date Of Birth, Email Address, Location, Name, Mobile Phone Number, Physical Characteristics, Etc.

2. General:

2.1 This Privacy Statement Is A Supplement To Our Cookie Policy.

2.2 This Privacy Statement Describes Our Privacy Policy On The Collection, Usage And, Disclosure Of Your Information That We Collect When You Use Our Website.

2.3 By Accessing Our Website You Are Consenting Us To Collect, Use And, Disclose Your Information In Accordance With This Privacy Statement. If You Aren’t Willing To Give Us Your Consent For The Same Then, We Hereby Request You Not Access Our Website. 

2.4 We May Change / Modify / Revise / Update This Privacy Statement At Any Time Without Any Prior Notice To You And Will Publish The Same In The Footer Section Of Our Website. The Changed / Modified / Revised / Updated Privacy Statement Will Be Effective For 365 Days From The Last Changed / Modified / Revised / Updated Date As Mentioned Above While, Your Continued Access Of Our Website After Such Time Will, Constitute Your Acceptance Of Our Changed / Modified / Revised / Updated Privacy Statement. We Therefore Recommend That You Periodically Review This Page.

2.5 We Retain Rights To Change / Modify / Revise / Update, Our Cookie Policy, Copyrighting Policy, Disclaimer, Privacy Statement And, Terms Of Service At Anytime.

2.6 Any Change / Modification / Revision / Updation In, Our Cookie Policy, Copyrighting Policy, Disclaimer, Privacy Statement And, Terms Of Service Will Be, Reflected On The Respective Page In The Footer Section Of, Our Website.

3. Information We Collect: 

3.1 We Do Access Your IP Address On Accessing Our Website To Map Your Device So That, We Can Serve You Better. (IP Address Is Not Your Personal Identification Number).

3.2 For Our Business Purpose We May Track, Collect, Record, Store And, Analyze Your Personal Information Such As, Your Date Of Birth, Email Address, Food Preference, Name, Mobile Phone Number, Etc.

3.3 For Our Business Purpose We May Track, Collect, Record, Store And, Analyze Your Behavioural Information Such As, Your Interaction Over Our Social Media Post On Any Social Media Platform, Newsletter Sign-Ups, Pages Viewed By You To Book Any Of Our Tour Package Including Services, Etc.

3.4 For Our Business Purpose We May Track, Collect, Record, Store And, Analyze Your Demographic Information Such As, Your Age, Gender, Marital Status, Nationality, Education, Income, Etc.

3.5 For Our Business Purpose We May Track, Collect, Record, Store And, Analyze Your Financial Information Such As, Your Credit / Debit Card Information, Bank Account Information, Transaction History, Etc.

3.6 For Our Business Purpose We May Track, Collect, Record, Store And, Analyze Your Geographic Information Such As, Your Device GPS Location.

3.7 We Do Not Store / Share Your Sensitive Information Such As, Your Ethnic Origin, Political Opinions, Precise Location, Religious Beliefs, Social Security Number, Etc. With Anybody.

4. How We Use Your Information: 

4.1 All Your Information Will Be Used Solely For Our Business Purpose.

4.2 We Will Use The Information That We Collect About You For The Following Purposes: Business Administration; Advertising / Marketing / Promotion; To Collect Feedbacks; Manage Bookings; Process Payments; Testimonials.

4.3 To Update Via, Newsletters Professionals Working For Us Are Permitted To Access Your Personal Information.

4.4 If Not Required Then, You Can Unsubscribe From Receiving Updates Via Our Newsletters.

4.5 Only Authorized Professionals Working For Us Are Permitted To Access Your Confidential Information Including Your Financial Information That Too, Only After Taking The Required Permission From The Concerned Person.

4.6 Financial Service Providers Are Authorized To Access Your Financial Information To Process, Payment For Any Tour Package Including Services Booked By You From Us.

4.7 With Regards To The Digital Personal Information Protection Act Of India Our Network Of, Travel Agents And Travel Guides Can Access Your Personal Information Provided By You To Process And Manage Your Booking.

4.8 Do Note That If You Do Not Allow Us To Collect And Process The Required Personal Information For The Required Purposes You May Not Be Able To Access And Use, The Services For Which Your Information Is Required.

4.9 If We Want To Use Your Information For Any Other Purpose We Will Ask You For, Your Consent And We Will Use Your Information Only On Receiving Your Consent That Too Only For The Purpose(s) For Which You Have Granted Us Your Consent Unless We Have To Comply With Applicable Law / Court Order / Regulation / Other Legal Process.

5. How We Share Your Information:

5.1 For Our Business Purpose Your Information May Be Disclosed / Shared With Any Of Our Listed Advertiser / Media Company / Third-Party.

5.2 We Will Not Transfer Your Personal Information To Any Third-Party Without Seeking Your Consent Except In Limited Circumstances Such As: Ad Service; Analytics; Data Collection And Processing; Marketing Agencies.

5.3 We Require Such Third-Parties To Use The Personal Information We Transfer To Them Only For The Purpose For Which It Was Transferred And Not To Retain It For Longer Than It Is Required For Fulfilling The Said Purpose.

5.4 We May Also Disclose Your Personal Information For The Following: 

5.4.1 To Comply With Applicable Law / Court Order / Regulation / Other Legal Process.

5.4.2 To Enforce Your Agreements With Us Including This Privacy Statement.

5.4.3 To Respond To Claims That Your Use Of Our Website Violates Any Third-Party Rights.

5.5 In Case Of, Any Acquisition / Bankruptcy / Insolvency / Merger / Reorganization / Sale Of Asset We May, Sell / Share / Transfer Some Or All Of Your Information Including Your, Transaction History Recorded By Us.

6. Retention Of Your Information:

6.1 All Your Information Is Firewalled And Secured In A Healthy Environment.

6.2 We Will Retain Your Personal Information With Us For 90 Days To 2 Years / For As Long As We Need It To Fulfill The Purposes For Which It Was Collected As Detailed In This Privacy Statement. We May Need To Retain Certain Information For Longer Period Such As Record-Keeping / Reporting In Accordance With Applicable Law / For Other Legitimate Reasons Like Enforcement Of Legal Rights, Fraud Prevention, Etc. Residual Anonymous Information And Aggregate Information Neither Of Which Identifies You (Directly / Indirectly) May Be, Stored Indefinitely.

7. Your Rights: 

7.1 Depending On The Law That Applies You May Have, A Right To Access And Rectify / Erase Your Personal Information / Receive A Copy Of Your Personal Information, Restrict / Object To The Active Processing Of Your Information, Ask Us To Share (Port) Your Personal Information To Another Entity, Withdraw Any Consent You Provided To Us To Process Your Information, A Right To Lodge A Complaint With A Statutory Authority And Such Other Rights As May Be, Relevant Under Applicable Laws. To Exercise These Rights You Can Write To Us At privacy@texplorers.in. We Will Respond To Your Request In Accordance With Applicable Law.

7.2 If You Want To Change / Remove / Update Your Information From Our Database Then, Kindly Inform Us By Sending Us An Email At info@texplorers.in.

7.3 If You Feel That We’ve Compromised With Your Privacy Then, You Are Requested To Inform Us.

7.4 To Inform Us For Your Compromised Privacy By Us Kindly Send Us An Email At privacy@texplorers.in.

8. Cookies:

8.1 We Use Cookies To Track And Collect Your Information.

8.2 To Know More About Why And How We Use Cookies Kindly Click Here.

9. Security: 

9.1 We Respect And Safeguard Your Privacy.

9.2 Website URL https://www.texplorers.in Is Encrypted By Secure Sockets Layer.

9.3 The Security Of Your Information Is Important To Us And We Will Use Reasonable Security Measures To Prevent The Loss / Misuse / Unauthorized Alteration Of Your Information Under Our Control. However, Given The Inherent Risks We Cannot Guarantee, Absolute Security And Consequently We Cannot Ensure / Warrant The Security Of, Any Information You Transmit To Us And You Do So At Your Own Risk.

10. Third-Party / Third-Parties Link(s) And Use Of Your Information:

10.1 To Upgrade Your Experience Our Website May Contain Links To Other Websites That Are Not Operated By Us. This Privacy Statement Does Not Address To The Privacy Statement And Other Policies Of Any Third-Party Including, Any Third-Party Operating Any Website That May Be Accessible Via A Link On Our Website. We Strongly Advise You To Review The Policies Including The Privacy Statement Of Every Site You Visit. We Have No Control Over And Assume No Responsibility For The Content / Policies / Other Practices Of Any Third-Party Site / Service.

10.2 After Seeking Our Permission Third-Parties Working For Us Can Access, Your Information Complying With, The Data Protection Law Of India.

10.3 Third-Parties Working For Us Are, Not Permitted To Compromise / Disclose / Share, Your Information Which They’ve Tracked, Collected, Recorded, Stored And, Analyzed Via Us With You.

10.4 We Do Not Control Any Setting Of Any Of Your Device / Social Media Account / Of Any Account Owned, Accessed And, Controlled By You.

10.5 If You Feel, That Any Of Our Third-Party Have Compromised / Disclosed / Shared, Your Information Which Was Tracked, Collected, Recorded, Stored And, Analyzed By Us Then, Kindly Inform Us By Sending Us An Email With A Valid Proof At privacy@texplorers.in So That, We Can Send You The Contact Details Of The Concerned Third-Party For Your Further Investigation.

11. Grievance And  Data Protection Officer: 

11.1 If You Have Any Query About The Processing Of Your Information That Is Available With Us You Can Send Us, An Email To Our Grievance Officer At privacy@texplorers.in. We Will Address Them  In Accordance With The Applicable Law.

11.2 If You Have Any Suggestion To Improve Our Privacy Statement Then, Kindly Send Us An Email At feedback@texplorers.in.

11.3 For Any Grievance / Information / Query Related To This Privacy Statement Kindly Send Us, An Email At privacy@texplorers.in.